September 29, 2008

Tweaking features

We’re constantly adding new features or changing existing features to meet the specific requirements of our customers. Making these sort of tweaks is something that we’re particularly good at. However, we’re not so great at keeping the broader customer base up on what we’re doing in this regard. So with that in mind, here are a couple of examples, illustrated by the screen shots at the bottom of the page:

Complex mileage functionality: A customer wanted mileage rates to be determined by the registration number of the car driven for a particular journey. Not only that - they also wanted the starting odometer reading for a month to be determined by the ending odometer reading for the previous month.

The bottom line on mileage: Bring your requirement to us, however complex, and we’ll make it happen.

Multiple approver levels: A customer required multiple approval levels, with the number of approvers determined by the value of the claim.

The bottom line on approver levels: We can configure the approver workflow based on a number of factors, including the value of the claim.